Quick Reference Guide for Schools

IMPORTANT CONTACT INFORMATION

For customer support issues

Merchant Support Team (PAYTEK Solutions)

800-641-9998 voice

email help@payteksolutions.com

Roger Regele, Account Manager

888-726-0015 toll free

206-902-4380 fax

email rodger.wa@comcast.net

IMPORTANT WEB PAGES

PAYTEK Solutions

(check processor)

www.payteksolutions.com

Blair Consulting Services

(Sales and account manager)

www.richblair.com

Check Recovery for Schools

www.richblair.com/RCKforSchoolsMain.html

HOW CHECK RECOVERY WORKS

How RCK Works (1 of 2) - Flowchart

How RCK Works (2 of 2) - Narrative

HELPFUL TOOLS FOR NOTIFYING PARENTS

CLICK HERE to view a sample

Notification Statement

and a sample School Check Acceptance Policy

IMPORTANT MAILING ADDRESSES

>> For Enrollment Paperwork <<

Fax to Rodger Regele at 206-902-4380

Then mail originals to

Rodger Regele

2306 E 49th Ave

Spokane, WA 99223

>> For Checks <<

Solveras/PAYTEK Solutions (formerly eCAP)

PO Box 11697

Murfreesboro, TN 37129

NEW ACCOUNT ENROLLMENT FORMS

Enrollment Instructions in Microsoft Word format

Enrollment Form in Microsoft Word format (includes bank form)

Enrollment form in PDF format (includes bank form)

Bank Form in Microsoft Word format

Bank form in PDF format

PAYTEK REPORTING SYSTEM

1. CLICK HERE to download an example emailed report

2. CLICK HERE to download an example online PAID report

3. CLICK HERE to download an example online ACCOUNT NUMBER report

4. Online Reporting System web site at

www.payteksolutions.com

(Select Client Login, then Check Collection Login).

For access to demonstration data base

Username = ndemo000 Password = demo

(not case sensitive)